This week is national apprenticeship week, read all about County Durham Resilience Administrator Apprentice, Dan Kamp!
Can you give an overview of your role?
Since I started at the Pioneering Care Partnership (PCP), I have spent a lot of time working alongside internal staff, external organisations/services to provide the best support to clients. My regular duties throughout the week are printing materials, letters and inputting client data. I work full time and tend to focus on my apprenticeship assignments two days a week when I work from home.
Day by day might look something like this, however, it can vary. I start at 9am, and the first thing I do is catch up on any emails. 10am I look at the spreadsheet with people who wish to access the service. Before lunch, I will prepare any letters to send. The rest of the day tends to vary depending on various factors such as how busy we are or just what is most urgent.
What do you like about working for the PCP?
My role started with PCP on 9th October 2023 as an Administration Apprentice. One of the memorable moments for me is attending the Christmas staff meeting at Bowburn Hall Hotel, this was a fun meeting and it was great to meet new people. Something I strive to achieve while working at PCP is to complete my apprenticeship and secure a role within the organisation.
What is the most rewarding aspect of the role?
Working as part of a team is rewarding to see the work that staff do to support clients and to know that I am involved in that work. It feels good to help people, even something as minimal as making sure they get the correct support really feels rewarding.
Has there been any additional training you’ve done since you started working for the PCP/ and starting your apprenticeship?
When I started at PCP, I began with the mandatory e-learning courses, it covered everything from fire awareness to manual handling and ones that are core to my role as an Administration Apprentice, such as GDPR/Data Protection Act. These were completed in my first couple of weeks at PCP. Following on I have taken part in several different training courses, from building personal resilience to change to a minute taking course. I have also done some excel training. Future plans for training are the upcoming time management training with PCP and A mindful approach to stress management in February.
Be sure to check out our previous staff spotlight on another current apprentice, Leah Hughes, Administrator Apprentice.
The County Durham Resilience service is a community mental health service for adults (18 years and over) with the aim to build resilience within communities in County Durham. The service is managed by Pioneering Care Partnership (PCP) and Tees, Esk and Wear Valleys NHS Foundation Trust.
If you need emotional wellbeing support and want help to boost your resilience, you can contact the County Durham Resilience service on resilience@pcp.uk.net or visit their webpage by clicking here.