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Quality Awards & Standards

PCP have achieved a range of nationally-recognised quality awards and standards.

Queen’s Awards for Voluntary Service
Recognises PCP’s outstanding work and benefits we bring to the local communities we support.

Carer Friendly Employer
Recognises PCP’s offer for working carers.

North East Charity Awards Outstanding Contribution to Charity 2018
Recognised volunteer and trustee Carols Briggs contribution to local disability groups since 1979 and her longstanding support of the Pioneering Care Partnership established in 1998.

Royal Society for Public Health (RSPH) National Workplace Health and Wellbeing Award 2017
Awarded for PCP’s engagement with local businesses at all levels enables best practice to be shared, while the range of campaigns and the outcomes demonstrated from these campaigns are also very impressive.

Royal Society for Public Health (RSPH) National Public Health England (PHE)
Commendations for efforts to Reduce Inequalities at a Community Level 2017 Awarded for PCP’s impressive levels of engagement and participation, particularly from hard-to- reach groups in areas of high deprivation and engagement with local businesses at all levels.

Standard for Quality Management Systems, ISO9001
Ensures PCP has the highest levels of service and procedures are in place and adhered to in order to provide the best possible customer experience. View PCP's Quality Policy.

Standard for Environmental Management Systems, ISO 14001
Helps PCP to identify our environmental impact and take action to improve our performance.

North East Better Health at Work Award Ambassadors
Recognises PCP is actively promoting workplace health.

Investors in People, Gold
Demonstrates PCP’s commitment to engaging and empowering members of staff to enable them to develop both personally and professionally.

Equality Standard Gold Award
Demonstrates that PCP are proud to lead the field in our approach to Equality and Diversity by recognising the needs of the individual and society.

Disability Confident Scheme
Demonstrates PCP’s positive approach to employing disabled people.

Mindful Employer
Demonstrates PCP’s commitment to the mental wellbeing of members of staff by and positive and enabling attitude to employees and job applicants with mental health issues.

Contractors Health and Safety Assessment Scheme (CHAS)
Demonstrates PCP’s compliance with health and safety.

Food Hygiene Rating, level 5
Recognises the standard and practices PCP have in place in relation to Food Safety.

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Quality Policy
Demonstrates PCP’s commitment to providing high quality services and projects which meet the needs and expectations of our customers.

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Investors in the Environment. Silver
Demonstrates that PCP has a strong environmental strategy, which is fuelling action within the organisation, with excellent resource measuring and monitoring systems in place, driving efficiencies and resource reductions across the organisation.

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