It’s one thing knowing what a project or service does and how they operate, but it's another to see how its helping and impacting the lives of the people they support. This will provide information on how the County Durham COVID-19 Team has been positively improving their clients' lives, having gone to the service for support following the COVID-19 pandemic.
The County Durham COVID-19 Resilience Service is a community-based service that promotes emotional resilience to individuals and families, living or working in County Durham who have been emotionally impacted by COVID-19.
Neil was one of the service’s clients and after contracting COVID, Neil noticed it had impacted his health and was suffering with long COVID symptoms. He couldn’t walk far without feeling tired and breathless, he felt fatigued and was suffering with insomnia. After being taught breathing exercises and progressively increasing his exercise, Neil is now enjoying walking again, his physical activity has improved, and he feels his breathlessness has improved too.
Another client is a famer living in the Durham Dales and the impact of COVID had left him with long term fatigue and an exacerbation of other health issues. His allocated worker supported him by encouraging them with some counselling and support with obtaining benefits. Since being with the service he has shown more independence and their wellbeing is improving.
Another client referred to the service had been struggling to come to terms with how his life has had to change since having Long COVID. He said most people don't seem to understand the emotional impact, exhaustion and brain fog he struggles with so it's a big help for him to have me to talk things through and shows that the service put their client's needs to the heart of the matter and find out how best to help them, which is testament to the team.
One client of the service stated, ‘I feel sad that our sessions have come to an end, but I can’t thank you enough for what you have done for me, and I feel very lucky to have met you’ and another said ‘I don't often have other people to talk to as I spend so much time caring for my mum. Thank you for the phone calls and for visiting me. It's good to know I have someone there if I need support’.
You can refer yourself or a client for support from the service, simply get in touch via PCP reception on 01325 321234, email firstname.lastname@example.org, or the self-referral page.