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Resilience building service supports over 1,400 people

Our County Durham Resilience service is dedicated to supporting people in County Durham and has now relaunched to reflect the needs of the community.


The County Durham Resilience service has supported 1,413 people across the county since its initial launch in April 2021.  Working closely with people who may feel lonely, socially isolated or those experiencing mental health difficulties, County Durham Resilience service helps people  build their  resilience, increases their confidence and connects them to other community services.


Donna Sheavills, Project Lead said: “Since launching in 2021, our service has supported many people living or working across County Durham. Initially, people came to the service due to being greatly impacted from the effects of COVID-19 and the pandemic.


Over the past year however, people who have accessed the service for much more help beyond that direct COVID impact - it was clear there was a much wider need. There are more people struggling with their emotional and mental health, with greater feelings of loneliness and isolation in our communities.


This is why we have worked to transform the service, to reflect people’s needs and the support we offer, changing the service name from County Durham COVID-19 Resilience service, to simply County Durham Resilience.”



Lorraine, has accessed the County Durham Resilience service and has found the support has helped with her confidence. She said: “Since I met my resilience worker, she has given me back so much of my confidence.


“I was put in touch with the service earlier last year, and my resilience has grown so much, to the point where I now no longer need my talking therapy as the service has given me so much belief and help with everything, even to use my walker.


Each session I look forward to meeting with the team as I enjoy the sessions and can feel myself becoming more confident with every meeting. It has been the best thing for me, I cannot recommend the service enough for people who may be lacking in confidence, feel isolated or struggle with their mental wellbeing.


They have put me on the road of better thinking, which is what I needed, and the whole team is so lovely, and it is a marvellous service and asset for County Durham.”


The service will continue to evolve in the future, based on the needs of the community and help as many people as possible, by listening, supporting, and connecting people across the county. One-to-one, telephone, virtual and group-based support is available over approximately twelve sessions.


The County Durham Resilience service is a community mental health service for adults (18 years and over) with the aim to build resilience within communities in County Durham. The service is managed by Pioneering Care Partnership (PCP) and Tees, Esk and Wear Valleys NHS Foundation Trust.


If you need emotional wellbeing support and want help to boost your resilience, you can contact the County Durham Resilience service on resilience@pcp.uk.net or visit their webpage by clicking here.

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