Each month we will bring you behind the scenes to put the well deserved spotlight on our staff that help us make a difference to communities throughout the North East. This month meet Gaynor Tucker, Communications Officer for Healthwatch South Tees.
My name is Gaynor Tucker and I am the Communications Officer at Healthwatch South Tees which covers Middlesbrough and Redcar and Cleveland. My background has always been in administration and my previous role was working for the Primary Care Team within the North East and North Cumbria ICB.
Previous to that I worked in my family’s business where I was responsible for the update of the website and social media. These past two roles have helped immensely in knowing about the NHS and how Primary Care works and also how to update and create websites. I do not work direct with members of the public but I do spend one day a week on our information and signposting service where I talk to members of the public about their experiences in Health and Social Care.
I work four days a week and I am off on a Thursday so that I can be available to pick my daughters up from school. In my role as we cover both Middlesbrough and Redcar and Cleveland, I have to do everything twice so when I update the websites I have to do both Middlesbrough’s and Redcar & Cleveland’s! The same for social media, it usually needs to be done twice so can be time consuming. We are currently promoting our STAR Awards. This is an award for someone, an organisation or service who has gone the extra mile in a health or care service to make a difference for others in South Tees. You can nominate here! This is taking a lot of time contacting external organisations and asking them to also promote, as well as all of the admin that comes with organising a large event.
I started the role in December 2022 and love working within this team. It is a very rewarding job in itself but I also love working for such a supportive organisation as a whole in PCP. One memorable moment is the Menopause event we held in October last year. It was heartfelt, heart warming and informative.
My role is solo but as a team I think we all support each other and definitely all work as a team. Although my role isn’t engagement I do find myself sometimes going to events to help out and speak to members of the public which is very rewarding!
Pioneering Care Partnership (PCP) are proud to deliver Healthwatch South Tees, a fantastic service that are here to find out what matters to the people of South Tees and help make sure their views shape the health and social care support needed.
For more about what the PCP offers, visit www.pcp.uk.net, keep an eye on our vacancies page if you want to help make a difference within the community, you can email enquiries@pcp.uk.net or call 01325 321234.