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Meet Emma Gillham, Marketing and Communication Officer

Each month we will bring you behind the scenes to put the well deserved spotlight on our staff that help us make a difference to communities throughout the North East. This month meet Emma Gillham, Marketing and Communication Officer.

Can you give an overview of your role?

In June 2023, after graduating from Northumbria University with a degree in Mass Communication, I started working at the PCP as a Marketing and Communication Officer. During my time at university, I volunteered within the charity sector, as a marketing and communications officer, which gave me the experience I needed for this role.

I interact with a variety of people across the organisation on a day-to-day basis, creating content for multiple projects and services but my main responsibility is to create content for the Better Health at Work Award County Durham and Stamp It Out platforms, as well as the PCP channels.

Describe a day-to-day in your role

Every day is different at the PCP, which is one of the reasons that I enjoy my job so much! From creating social media content, to creating and editing websites, to travelling across the North East to photograph events, every day is different. I work full time for the PCP in a hybrid role, meaning I work from home three days a week, and I work in office two days a week.

On an average day, I create and schedule content for social media, as well as working on ongoing projects such as editing websites, creating monthly newsletters, internal campaigns and video projects.

What do you like about working for the PCP?

Despite only starting my journey at the PCP in June 2023, I instantly felt at home within the organisation. The people at PCP were so welcoming from the get-go, meaning I felt super comfortable straight away, which is usually something I struggle with, given my battles with anxiety. I have made so many great memories at the PCP so far, including the wonderful staff celebrations, events, and our team development day, at the escape room!

I would like to say a special thank you to my line manager, Jenny, and the rest of the wonderful marketing team. Since joining the PCP I feel like I have progressed and learnt so much, and I feel very blessed to have a job that I enjoy so much!

What is the most rewarding aspect of the role?

I think the most rewarding aspect of the role is knowing that we have the platform to help people, whether it's sharing health and wellbeing resources, or promoting our amazing projects, services and events. I know that every time we promote something, we could be potentially helping someone.

I also think it is incredibly rewarding to attend our events and be out and about in the community I recently attended one of our Community Roadshows and two women came over to me to let me know how much the befriending group helped them after their partners passed away. That was the moment I realised just how much of an impact our work has here at the PCP.

Has there been any additional training you’ve done since you started working for the PCP?

I have completed a couple of online courses with Media Trust on how to improve websites, and top tips for charity websites. I am also planning on doing a course on press releases at some point in the near future!

For more about what the PCP offers, visit, email or call 01325 321234.



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