Lived Experience
Pioneering Care Partnership is working with other partner organisations to support Community Mental Health Transformation for Adults and Older Adults in County Durham.
This partnership aims to change and develop service delivery by giving people more choice and control over their care, helping them live well in their communities.
For successful transformation and service improvement, engaging people with lived experience of mental health difficulties is vital, so their voices can help redesign services.
PCP leads the creation of lived experience structures within the county wide system. We work across the county with voluntary sector partners to bring together a team of lived experience leads for specific local areas.
Our partners:


Lived Experience leads are advocates for service users, ensuring that the voice of lived experience makes the changes needed to services.
Each member of the team is keen to connect with individuals with lived experience, those who support individuals with lived experience, and organisations with shared interests within their areas.
We create a safe space where we truly listen to people’s views about accessing services.
If you would like to speak to us, please contact livedexperience@pcp.uk.net you can also download our leaflet here for more information
Meet the Team

County-Wide Lived Experience Lead
Hannah Farran-Rees
I started working for the Pioneering Care Partnership in 2016 having graduated from Northumbria University with a Masters in Law. I have worked on a variety of projects within PCP from Healthwatch to BBO Road.
I particularly enjoy the research and analysis side of my current role as the Lived Experience Lead working on the Community Mental Health Transformation Programme. I enjoy working for PCP as no two days the same and everyday I am striving towards making a difference for those who are accessing mental health services.

Local Lived Experience Lead, Chester-le-Street
Sophie Richardson
Hi, I’m Sophie. I am the Local Lived Experience Lead for Chester-Le-Street (part time). I started the role in January 2024, I love working with the team and I am so passionate about this work and the difference we can make to people’s lives.
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Local Lived Experience Lead, Durham Central
Megan McGuffie
Hi, I'm Megan, I have a background in Support and Social work, and look forward to bringing this experience to the team. I'm recently married and have children, we love spending time outdoors or having movie nights. I'm looking forward to getting to meet everyone, sharing their knowledge, being part of the wider team to support community Mental health transformation.