PCP is proud to deliver Healthwatch County Durham to the people of County Durham. Healthwatch County Durham is the independent champion for people who use health and social care services.

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Healthwatch County Durham ensure the people of County Durham are put to the heart of care, with the sole purpose being to understand the needs and experiences, as well as concerns of those who use health and social care services and speak out for them, making sure those needs and concerns are properly addressed.

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​They gather the views and experiences of local people to see what is good and what is not. They tell providers what the public think about their services. They tell commissioners what the public say about the services they are paying for. They pass on findings to the Care Quality Commission and Healthwatch England, and have the power to Enter and View - to go and see for themselves.